Privacy Policy
Effective date: 19.07.2026
Last updated: 06.08.2026
MSB Metall System Bau d.o.o. respects your privacy and is committed to protecting your personal data. This Privacy Policy explains which information we collect through this website, why we process it, how it is protected and which rights you may exercise.
1. Data Controller
MSB Metall System Bau d.o.o.
- Office: Jovana Mikića 44, 24000 Subotica, Serbia
- Factory: Senćanski put 150, 24000 Subotica, Serbia
Company Registration Number: 20806079
VAT / PIB: 107455138
EORI Number: HU0224673963
Email: office@metallsystembau.com
Phone: +381 69 528 21 81
2. Personal Data We Collect
When you contact us, we may collect your name, company name, email address and the content of your enquiry. Our hosting and security systems may also process technical information such as IP address, browser, device, referring page and access time where necessary to operate and protect the website.
3. Purposes and Legal Bases
We process data to respond to enquiries, prepare quotations, communicate about products and services, manage business relationships, provide support, secure and improve the website, and comply with legal obligations. Depending on the circumstances, processing is based on pre-contractual steps, contract performance, legitimate interests, consent or legal obligations.
4. Contact Form
The contact form is processed directly by this WordPress website. Submitted information is validated and sent to our business email address using the WordPress mail system. It is used only to process and respond to your enquiry and related business communication.
5. Sharing and International Transfers
We do not sell or rent personal data. Information may be processed by carefully selected hosting, email, IT, security or professional service providers where necessary. Where data is transferred internationally, appropriate safeguards are applied as required by applicable law.
6. Retention
Personal data is retained only for as long as necessary to answer enquiries, maintain relevant business records, fulfil contractual or legal obligations and protect legitimate business interests, after which it is deleted or anonymised.
7. Cookies and External Services
The website may use essential cookies required for operation and security. Any future non-essential analytics or marketing technology will be subject to applicable transparency and consent requirements. External services may process technical data according to their own privacy terms.
8. Data Security
We apply appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, loss or destruction. No electronic transmission or storage method can be guaranteed to be completely secure.
9. Your Rights
Subject to applicable law, you may request access, correction, deletion, restriction, objection or portability, withdraw consent where applicable and lodge a complaint with the competent authority.
10. Contact and Changes
To exercise your rights or ask a privacy question, contact us using the details above. We may update this policy when legislation, business operations or website functionality changes. The current version and update date will be published on this page.